You can now track all your Inbound students progress with ease.
We will work with you to identify each step in your process, and the list of requirements students must meet - along with the timeframe they have to do so. This includes documents they need to submit such as English test results, Passport, transcripts and more.
By creating reminder campaigns, with those steps and requirements built in, it will allow your students to understand what is expected of them. Meanwhile, in-built reporting will keep you and your team in the loop.
As soon as a student has met all the requirements, you will be notified that the student is ready for payment.
Then, as the deadline approaches, another layer of reminders kick in to encourage students to complete their tasks (if they haven't already done so). Our system will notify you if anyone falls behind so you can step in when you need to.
PLUS - we can build an inbound student portal* to help increase clarity, and allow your students to self-service by seeing in real-time what they need to do, and complete it within the portal!
* Subject to package inclusions.
Feedback on your process and Programs are critical for incremental improvements, quality control and for marketing efforts.
We will work with you to create feedback forms that give you the information you need. Plus we will build processes to follow up students who haven't provided you with feedback - automatically.
Feedback will be accessible via your system and also provided to you through automated reporting.
You can then use that feedback on your program pages, application pages and more to help promote your experiences to other students.
Want more power? With our Advanced Program Pages, you can create a personalised experience by displaying feedback specific to each individual student automatically.
Ok - you have a customised CRM, your processes are streamlined and your communications to students are clear.
But you want students to take ownership of the process and their tasks - and the ability for them to access them on demand. This is particularly important for Inbound students who may not be in your time zone!
That's where our Inbound Student Portal comes in!
Create a customised, on-brand inbound student portal where students can access their tasks; submit their applications; accept their offers; access important information about studying in Australia (including accommodation, insurance etc); and upload any outstanding documents all in one place.
We are passionate about how overseas experiences transforms lives!